Freedom of information requests

The Freedom of Information Act 1982 (FOI Act) gives any person the right to:

  • access copies of documents (except exempt documents) we hold,
  • ask for information we hold about you to be changed or annotated if it is incomplete, out of date, incorrect or misleading, and
  • seek a review of our decision not to allow you access to a document or not to amend your personal record

You can ask to see any document that we hold. We can refuse access to some documents, or parts of documents that are exempt. Exempt documents may include those relating to national security, documents containing material obtained in confidence and Cabinet documents, or other matters set out in the FOI Act.

Documents available outside the FOI Act

Before making an FOI request to the GBRMPA, you should consider speaking to the FOI Contact Officer on (07) 4750 0700, about the information you are seeking. GBRMPA staff are able to provide certain kinds of information without an FOI request, including documents that have previously been provided to you by us. You should also check the information we have published under the Information Publication Scheme and FOI disclosure log to see if what you are seeking is already available.

How to make a request

A sample application form is available but you do not have to use it. If you prefer, you can just write a letter.

To make an FOI request you should write to us specifying the documents that you are seeking, stating that you are making an FOI request and provide a return address for reply.

If you ask a third party to make an FOI request on your behalf, you need to provide specific, written authority for us to send copies of documents to you, care of that person, or to allow that person to inspect copies of documents containing information about you.

By email: foi@gbrmpa.gov.au

By post:
The FOI Contact Officer
c/- Legal Services
Great Barrier Reef Marine Park Authority
PO Box 1379
TOWNSVILLE QLD 4810

If you require assistance with your request, please contact the FOI Contact Officer on (07) 4750 0700 or by email.

Fees and charges

There is no application fees for an FOI request.

There are no processing charges for requests for access to documents containing only personal information about you. Processing charges may apply to other requests. The most common charges are:

Activity item
Charge
Search and retrieval: time we spend searching for or retrieving a document
$15.00 per hour
Decision making: time we spend in deciding to grant or refuse a request, including examining documents, consulting with other parties, and making deletions
$20 per hour
Photocopying    
$0.10 per page
Transcript: preparing a transcript from a sound recording, shorthand or similar medium    
$4.40 per page of transcript
Inspection: supervision by an agency officer of your inspection of documents or hearing or viewing an audio or visual recording at our premises     
$6.25 per half hour
 (or part thereof)
Delivery: posting or delivering a copy of a document at your request     
Cost of postage or
 delivery

If the request incurs a charge, we will send you a written estimate of the estimated cost. Where the estimated charge is between $20 and $100, we may ask you to pay a deposit of $20, or where the estimated charge exceeds $100, we may ask you to pay a 25% deposit before we process your request.

You request the charge to be waived or reduced. If you do so, you should provide a explanation of your reasons. You may be requested to provide evidence based on your explanation.

What you can expect from us

  • you will be notified within 14 days of receipt of your request. 
  • you will be provided with an estimate of the charges that will apply.
  • our decision will be given within 30 days unless that time has been extended. If a document contains information about a third party, we will need to consult them, this may result in an extension of the time to give you our decision by another 30 days.
  • we may also seek your agreement to extend the time by up to 30 days if your request is complex.

If you disagree with our decision

When a decision has been made about your FOI request, we will send you a letter explaining our decision, your review and appeal rights.

You can ask for the following decisions to be reviewed:

  • if we refuse to give you access to all or part of a document or if we defer giving you access
  • if we impose a charge
  • if we refuse to change or annotate information about you that you claim is incomplete, incorrect, out of date or misleading.

If a third party disagrees with our decision to give you documents that contains information about them, can also ask for our decision to be reviewed.

Internal review

You can request in writing that we reconsider our decision through an internal review. An internal review will be conducted by another officer in our agency. We will advise you of our new decision within 30 days of receiving your request.

Information Commissioner Review

You can ask the Australian Information Commissioner to review our original decision or our decision on internal review within 60 days of the date of decision (or 30 days after you are notified if you are an affected third party). The Information Commissioner can affirm or vary the decision or substitute a new decision. The Information Commissioner may decide not to conduct a review in certain circumstances. More information is available at the Office of the Australian Information Commissioner (OAIC) website.

Complaints about GBRMPA FOI decisions

If you are unhappy with the way we have handled your request, you can complain to the Australian Information Commissioner who may investigate our actions. More information is available on the OAIC’s website at www.oaic.gov.au. The Commonwealth Ombudsman can also investigate complaints about our actions. However, the Commonwealth Ombudsman and the Information Commissioner will consult to avoid the same matter being investigated twice.

If you require further information, please contact our FOI Contact Officer on (07) 4750 0700 or by email.

  • Free Zoning Maps

    Zoning maps

    If you're heading out on the water, don't forget your free Zoning Map so you know where you can go and what you can do.

  • Whale of a time

    World heritage

    The Great Barrier Reef is a hive of activity. If you're lucky enough to see a humpback whale from May to September, make sure you keep a safe distance.

  • Important milestone

    Safe distance

    We're delighted to celebrate the 30th anniversary of the Great Barrier Reef Marine Park's World Heritage listing.

  • Visit the Reef

    Tourism experiences

    Visit our Great Barrier Reef and discover its amazing plants, animals and habitats. There are a range of tourism experiences on offer.

  • What you can do

    What you can do

    Everyone has a role to play in protecting our Great Barrier Reef. Find out what you can do to help protect this Great Australian icon.

  • Report marine strandings

    turtle swimming under water

    If you see sick, dead or stranded marine animals please call RSPCA QLD 1300 ANIMAL
    (1300 264 625)

  • Climate Change and the Great Barrier Reef

    Climate Change and the Great Barrier Reef vulnerability assessment cover image

    A Vulnerability Assessment: of the issues that could have far-reaching consequences for the Great Barrier Reef.

  • Current Conditions

    Current Conditions logo promo image

    Current Conditions: Environmental and climatic forecasts for the Great Barrier Reef

  • Reef Guardians Improving the outlook

    Underwater image of yellow fish swiming around coral

    The Great Barrie Reef is facing some challenges. Many people, including Reef Guardians, are making a difference. View the commercial.

  • Reef Guardian Grazier

    Grazier standing next to Ute with sheepdog on the back

    Reef Guardian graziers are helping to protect the Great Barrier reef through better farming practices.Watch the commercial.

  • Reef Guardian Banana Farmer

    Banana Famer riding four wheeler

    Reef Guardian farmers are undertaking on-farm practices that are helping to protect the Great Barrier Reef. Watch the commercial.

  • Reef Guardian Cane Farmer

    Cane farmer, wife and daughter standing next to cane fields

    Reef Guardian farmers are forward-thinking producers who are doing their bit for the Reef. Watch the commercial.

  • Reef Guardian Fisher

    Fishing family and staff posing for photo on fishing boat

    Reef Guardian fishers are fishing sustainably for the health of the Reef and their fishery. Watch the commercial.

  • Reef Guardian Marine Aquarium Collector

    Corral Collector standing next to a fishtank in the shop

    Coral Collectors hand pick corals from various locations to minimise impact and help The Great Barrier Reef. Watch the commercial.

  • Reef Guardian Council

    Reef Guardian Council Burdekin staff planting vegitation

    Reef Guardian councils across the Great Barrier Reef catchment are demonstrating Reef protection and management. Watch the commercial.

  • Reef Guardian School

    Reef Guardian school group standing in the shade of some trees

    Reef Guardian schools across Queensland are taking positive action for the environment. Watch the commercial.