Employee census results

Each year, the Australian Public Service Commission (APSC) carries out an employee census. The Great Barrier Reef Marine Park Authority (the Authority) welcomes the opportunity to participate in the census as it provides valuable insight into employee views about their workplace as well as how the Authority compares to the broader Australian Public Service (APS) across the range of topics surveyed.  The survey provides an impartial way of establishing a collective view of common themes around what the Authority is doing well and where we can improve.

As per previous years, the 2020 survey collected information on a range of important issues that aligned with the Authority’s focus areas.  These included topics such as:

  • wellbeing
  • employee engagement
  • performance management
  • change
  • recruitment and retention, and
  • leadership and communication

In light of the COVID-19 pandemic and other crises experienced in 2019–20, the 2020 Employee Census was postponed from its usual period, that being May and June and instead, was open to all staff from 12 October to 13 November 2020.  Additionally, the 2020 census questionnaire was reshaped to focus on how the APS workforce is breaking down barriers, changing work practices, managing wellbeing, leading through crisis, and collaborating to deliver outcomes

The Authority response rate for the 2020 Employee Census was 69 per cent. This result gives us confidence the feedback we received is a good representation of staff views at the time the Census was completed.

It is pleasing to be able to say that 90% of those staff surveyed said they feel committed to our Agency’s goals and believe strongly in the purpose and the objectives of the Authority. They feel they clearly understand how their role contributes to achieving an outcome for the Australian public.  The Authority's operations are highly dependent on its people and it is clear through the Census results that we benefit from a committed workforce, willing to ‘go the extra mile’ and contribute to the organisation’s success. This level of employee engagement is a fantastic result for the Authority.

Our leadership team is committed to working with staff to celebrate our success and action the opportunities for improvement that will help us make the Authority an even better place to work. Key priorities for the Authority for 2021/2022 will be continued focus on workplace culture, staff wellbeing and ensuring we have a professional workforce with high standards of integrity that we can continue to be proud of.

The results of the Employee Census 2020 for the Authority can be accessed here (pdf) and here (excel version)